Jointalism™ Fun & Games

Issue #007 Answer Center

Check your answers for this week’s games and challenges below.
Pot Shop News™ • Jointalism™ Fun & Games • Volume 1 • Issue #007

Jointalism™ Fun & Games

Issue #007 Answer Center

Check your answers for this week’s games and challenges below.
Pot Shop News™ • Jointalism™ Fun & Games • Volume 1 • Issue #007

JOINTALISM™ FUN & GAMES — ISSUE #007 ANSWERS
CHECK YOUR ANSWERS • LEARN • RETURN NEXT WEEK

#2 — Can You Make the Handoff?™

Check Yes or No

1. Correct delivery address?
YES

2. Person receiving the order is the purchaser named on the order?
YES

3. Required identity/age verification completed?
YES

4. Order information matches?
YES

Handoff Decision:

When all required checks are complete:
FOLLOW THE APPROVED HANDOFF PROCEDURE
If a required check cannot be completed:
DO NOT RELINQUISH THE PRODUCT
RIGHT PLACE + RIGHT PERSON + RIGHT VERIFICATION = READY FOR HANDOFF

#3 — Spot the Problem™

What Prevents the Driver From Completing the Handoff?

The person at the door says:

“It’s my roommate’s order. She texted me that I can take it.”

The problem: The person attempting to receive the delivery is not the purchaser named on the order.

Permission from a roommate, spouse, friend, or other person does not replace the required recipient verification process.

Jointalism™ Takeaway:
Right house does not automatically mean right recipient. Verify the person receiving the order before completing the handoff.

#4 — What Would You Do?™

Choose the Best Action

Scenario:
The purchaser isn’t home when the driver arrives. Her husband offers to accept the order. What should the driver do?

A. Leave it with the husband.

B. Call the purchaser and accept verbal permission.

C. Leave it at the door.

D. Do not relinquish the order and follow the unsuccessful-delivery procedure.

CORRECT ANSWER: D

Do not relinquish the order and follow the unsuccessful-delivery procedure.
Delivery Takeaway:
Don’t verify the story. Verify the recipient. When the required recipient verification cannot be completed, do not make the handoff.
JOINTALISM™ DELIVERY LESSON
RIGHT PLACE • RIGHT PERSON • RIGHT VERIFICATION
No verified recipient = no handoff.
HOW DID YOU DO?

Review the lesson. Apply the knowledge.
Return next week for another Jointalism™ challenge.